FAQ

Buyer FAQs

Birdy After Party is the dedicated site for buying and selling our products secondhand. We’ve created this space for you to have the best shopping experience for finding and purchasing our secondhand items.

All posts are reviewed prior to going live and your purchases are backed by Treet Protection so you’re guaranteed to receive the product that was promised.

After completing your order, an email is sent to the Seller with a prepaid USPS shipping label and they’re encouraged to ship immediately. It usually takes around 3 days for Sellers to get items in the mail, but it can take up to 5 business days.

On the rare occasion where your order doesn’t ship within the 5-day shipping window, we will automatically cancel the order and refund your purchase.

All Birdy After Party orders are final sale; however, all orders are backed by Treet Protection: get the item that was promised in the condition it was promised in, or receive a full refund.

In order to receive a refund for your order, you must file a Misrepresentation Claim within 72 hours of receiving your order.

Misc. FAQs

Treet is the platform we use to power this site. They handle all of the shipping logistics, disbursements, refunds/returns, and product authentications to make this site a safe environment for buying and selling.

Visit this page for more information about Treet.